Shipping & Returns

All items are shipped via UPS Ground Residential/Commercial or USPS. Please make the proper selection when checking out. If we are shipping to a home, whether it is a business in home or not, it is still considered a Residential Delivery by UPS.

We will attempt to ship within 1 to 3 business days from time of order. Shipping may be delayed if we feel that weather may affect the quality of the product especially during hotter weather. We cannot be held responsible for damage due to extreme heat.

We charge actual shipping charges plus $4.00 per box packing charge. If we are shipping to a home, and you did not select Home Delivery from our shipping calculator, your shipping charge may be about $4.00 higher than estimated. UPS Ground charges additional to deliver to a Residence as opposed to a business. UPS Ground also charges additional to ship to areas that they deem as remote delivery areas. A listing can be found here - Remote Delivery Areas

USPS Flat Rate Service is available on certain items. It is not available on Bulk Items. It is available on Individually Packed Cinnamon, Mint and Butterscotch chips. We can also ship 1 box of Ovations or 1 bag of Cocoa in the Medium Flat Rate Box.

Payment in advance with credit card is required. If you are ordering in bulk and wish to set up a corporate account please contact us.

Free Shipping available on most orders over 1,000 lbs to the continental US. Contact us with your location to confirm that we service your area directly.

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